Refund policy
Returns, Replacements & Refunds
At Shirt Happens, every item is made to order just for you. Because of that, we do not accept returns or exchanges for incorrect size selection, color selection, buyer's remorse, or changes of mind.
If Something Arrives Damaged or Defective
If your order arrives damaged, misprinted, defective, or has a manufacturing issue, we've got you covered.
You may be eligible for a free replacement or a full refund if:
* The issue is reported within **30 days of delivery**
* Clear photos of the problem are provided
* The defect is caused by manufacturing, printing, or shipping damage
Examples of covered issues include:
* Printing errors
* Manufacturing defects
* Damaged items received during shipping
* Significant print placement errors
How to Request a Replacement or Refund
Email us at ester184@gmail.com within 30 days of delivery and include:
1. Your order number
2. A brief description of the issue
3. Clear photos showing the defect
In some cases, we may ask for additional photos to help verify the problem.
No Need to Return the Item
For approved claims, you generally won't need to send the product back. We'll review the photos and work quickly to arrange a replacement or refund.
What Is Not Covered
Unfortunately, we cannot offer refunds or replacements for:
* Ordering the wrong size
* Ordering the wrong color
* Incorrect shipping information provided by the customer
* Minor variations in color that may occur due to screen settings
* Change of mind after purchase
Questions?
If something isn't right with your order, contact us and we'll do our best to make it right. We believe shopping should be easy, and sometimes... well, shirt happens.